Kazakhstan Cloud PBX Market Analysis 2024
The cloud PBX market in Kazakhstan is growing faster than experts at Data Hunters Research had anticipated.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
Kazakhstan Cloud PBX Market Analysis 2024
The cloud PBX market in Kazakhstan is growing faster than experts at Data Hunters Research had anticipated.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
Kazakhstan Cloud PBX Market Analysis 2024
The cloud PBX market in Kazakhstan is growing faster than experts at Data Hunters Research had anticipated.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
Kazakhstan Cloud PBX Market Analysis 2024
The cloud PBX market in Kazakhstan is growing faster than experts at Data Hunters Research had anticipated.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
In 2024, the number of users increased by +73%, and the market volume grew by +19%.
Kcell remains the market leader, while active players such as Beeline, Binotel, Sipuni and onlinePBX stand out.
This study was conducted by the agency Data Hunters Research (Astana). Sources used:
- Interviews with operator and integrator reps
- Survey of end-clients
- Analysis of pricing plans and open data
- Comparison with neighbouring country markets
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Cloud PBX market grew by 73% in client count and 19% in value
By the end of 2024, the number of companies using cloud PBX services increased from 1,500 to 2,593 — a growth of 73%. This exceeded the forecast of Data Hunters Research, which in 2023 predicted no more than a 50% increase.
In monetary terms, the market expanded from 720 million KZT to 853.7 million KZT.
In monetary terms, the market expanded from 720 million KZT to 853.7 million KZT.
- Market volume of Kazakhstan’s CPBX market in terms of client companies (2023–2024)
- Market volume of Kazakhstan’s CPBX market in monetary terms (2023–2024, million KZT)
- Market volume of Kazakhstan’s CPBX market in terms of client companies (2023–2024)
- Market volume of Kazakhstan’s CPBX market in monetary terms (2023–2024, million KZT)
- Market volume of Kazakhstan’s CPBX market in terms of client companies (2023–2024)
- Market volume of Kazakhstan’s CPBX market in monetary terms (2023–2024, million KZT)
Kcell maintains leadership; Beeline is the fastest-growing player
Mobile operator Kcell remains the largest player, accounting for 34% of clients and 55% of market value.
A noticeable competitor in the market is Beeline, which recently launched and is scaling its CPBX offering, capturing a 14% share.
Significant shares are held by foreign players: Russian onlinePBX and Sipuni hold 21% and 5% of the market respectively; Ukrainian Binotel accounts for 21%.
A noticeable competitor in the market is Beeline, which recently launched and is scaling its CPBX offering, capturing a 14% share.
Significant shares are held by foreign players: Russian onlinePBX and Sipuni hold 21% and 5% of the market respectively; Ukrainian Binotel accounts for 21%.
New contenders on the horizon
In 2025, TTC joined the market. The company started with basic functionality and is gradually expanding its service portfolio. This may shift the competitive balance and intensify rivalry in the coming years.
The country’s largest operator, Kazakhtelecom, has announced plans to launch a CPBX service by 2026.
The country’s largest operator, Kazakhtelecom, has announced plans to launch a CPBX service by 2026.
Market results & forecast
The 2024 outcomes confirm the high potential of the market: analysts expect continued growth, with a CAGR exceeding 30% in the next few years.
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