Analytics of the Kazakhstan Cloud PBX market for 2023
The corporate telephony market research demonstrates high potential for further growth.

The market size has increased by 50% over the past year, and this growth rate is expected to continue for at least the next five years.

Kcell, Binotel and Beeline stand out among the market leaders, holding key positions in the industry.
Analytics of the Kazakhstan Cloud PBX market for 2023
The corporate telephony market research demonstrates high potential for further growth.

The market size has increased by 50% over the past year, and this growth rate is expected to continue for at least the next five years.

Kcell, Binotel and Beeline stand out among the market leaders, holding key positions in the industry.
Analytics of the Kazakhstan Cloud PBX market for 2023
The corporate telephony market research demonstrates high potential for further growth.

The market size has increased by 50% over the past year, and this growth rate is expected to continue for at least the next five years.

Kcell, Binotel and Beeline stand out among the market leaders, holding key positions in the industry.
Analytics of the Kazakhstan Cloud PBX market for 2023
The corporate telephony market research demonstrates high potential for further growth.

The market size has increased by 50% over the past year, and this growth rate is expected to continue for at least the next five years.

Kcell, Binotel and Beeline stand out among the market leaders, holding key positions in the industry.
Analytics of the Kazakhstan Cloud PBX market for 2023
The corporate telephony market research demonstrates high potential for further growth.

The market size has increased by 50% over the past year, and this growth rate is expected to continue for at least the next five years.

Kcell, Binotel and Beeline stand out among the market leaders, holding key positions in the industry.
The research was conducted in 2024 by the analytical agency Data Hunters (Astana). The study used a comprehensive methodology, including interviews with market participants, end customers and integrators, as well as a detailed analysis of open sources.

Participants of the Cloud PBX market research

We thank industry leaders for their contributions to the research and look forward to new participants in 2024.

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Cloud PBX market size in 2023

The Cloud PBX market in Kazakhstan is showing steady growth and significant potential.


In 2023, the market volume reached 720 million tenge, and the number of corporate customers amounted to 1,500 companies. Over the next five years, the market is expected to grow by more than 50% annually.

Market size growth dynamics in millions of tenge, 2023−2027
User growth dynamics of virtual PBX systems, 2023–2027
Market size growth dynamics in millions of tenge, 2023−2027
User growth dynamics of virtual PBX systems, 2023–2027
Market size growth dynamics in millions of tenge, 2023−2027
User growth dynamics of virtual PBX systems, 2023–2027

Kazakhstani businesses are starting to use Cloud PBXs more often

The decline in popularity of fixed-line telephony is driving companies to implement innovative technologies such as Cloud PBX to improve customer service. By 2027, Cloud PBX adoption is projected to increase from 6% to 32%, unlocking new opportunities for business growth.

Kcell is the leader in the Cloud PBX market in Kazakhstan

Kcell, the largest mobile operator in Kazakhstan, leads the market with a 37% share of the customer base. Key competitors are Binotel (27%), Beeline (13%) and Sipuni (6%).

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